Subscribe Now, and Save 50%! Lessons from MoviePass

The woes of MoviePass recently made me reflect on some ideas we’ve been toying with to market and sell even more books. Loyalty programs, subscription models, premium customer tiers, and so on, have all been on our minds in the last few weeks here at CUP. Most of this came around because of our 150th anniversary next year, but when I started reading about MoviePass, it just came into focus even more.

This blog post, and the ongoing series that will follow, is about looking at non-book-world things in business, marketing, sales, pop culture, and anything else really, and seeing how it might tie into the business of marketing and selling scholarly books.

MoviePass, of course, took its business model from other monthly subscription media services like Scribd, that charge a small fee for which the customers get, in return, access to large volumes of media. The model works because many people sign up, pay the monthly fee, but then don’t use the service all that much. It’s like the gym. The most successful startups using the model have mostly focused on visual media (TV, movies, streaming services), but even books have received the treatment, and not just from Amazon. And though I’m not convinced that the “Netflix” model works for books; the latter is an inherently different kind of media, the 700,000 subscribers Scribd has might disagree. But I am intrigued by what possibilities could exist for a subscription model for a unique publisher.

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What can I offer my customers, that will entice them to pay a monthly fee, in exchange for becoming a “member” or a premium customer? What incentives would be needed to earn their loyalty over the long term? Does the “insider” content of early ESPN initiatives work? Do they need extra-special (read, bigger) discounts on their purchases? If I offer them a rewards program so that they get a free book after every fifth purchase, will that be enough to make them buy more books? Is free shipping all it takes? Of course, none of these standard marketing and sales concepts are new. So, how can we tweak them so that what we offer is different and powerful and exciting and makes the customer, want to buy and read all our books? Is Cadillac’s exclusive treatment the way to go?!  (“This version of our new book is only available in New York!”)

As we build our premium-loyalty-exclusive-subscription-reward model for the 150th Cornell University Press anniversary, the 1869 Club (work it out!) will be a hybrid. Different aspects from the most successful of the existing models will be included. Different tiers might exist. Different options for discerning customers will be featured on the menu. And one model isn’t going to work. We just don’t have the B2C base needed to sustain it. We don’t have enough new content (or existing content on the back list) to hold enough customers. But our PLEaSeR model might just have enough triggers to create and engender long-term commitments from students, scholars, and others to make it work.

The planning is underway, and I literally just came up with PLESR model (I’m pretty pleased so I hope it’s original), but as this new series of Book Marketing from the Real World continues, we’ll reveal more. (I’m not even hiding this behind an “insider” model. Although, I guess that might just change!)


 

About the author of this blog post: Martyn Beeny is the marketing and sales director at Cornell University Press. Follow him on Twitter @MartynBeeny. His blogs are always Premium content. He appreciates your Loyalty in always coming back for more. His posts are Exclusive to this blog. You can Subscribe if you like. And the Reward for reading all the way to the end of this bio is that it ends.

Subscribe Now, and Save 50%! Lessons from MoviePass

DOC MARTYN’S SAGE MARKETING: Find Your Beach

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“Find your beach,” Corona suggests (forcefully, with beautiful people drinking ice-cold Coronas in beautiful places), and now we suggest the same. We’re not going to be as forceful, nor will we employ models to showcase our wares. Instead, our very-much-above-average books are the stars of this sale. We’ve started our first ever not-your-average beach books sale and we’d like you to find your beach so that you can sit down wherever you are with a beautiful Cornell University Press book in hand and disappear from the demands of your day, whatever those may be.

“Just do it” might be another campaign slogan we could appropriate. In other words, just do it and save big. Just do it and find your beach. Just do it and ignore all the other pressures of the day to immerse yourself in a way-above-average beach book.

And now that I’m into repurposing ad slogans, how about taking the Energizer bunny’s motto and encouraging you all to just do it, find your beach, and keep (and here’s where I’m being loose with the original) reading and reading and reading. But wait, there’s more. FedEx says to us all that we should use their service when there is no tomorrow; I’d suggest that if there’s no tomorrow, spending today reading above-average books might well be a better use of your time than shipping something. Disneyland is, of course, the happiest place on Earth. But surely, if you’ve just done it and found your beach and are reading and reading and reading because there is no tomorrow, then that would be the happiest place on Earth.

I could go on. No, really, I could. Instead, I encourage you to do all of the above because this sale won’t actually last forever and, I mean, 50 percent off is a really good reason to add volume to your TBR pile.

—Martyn

Martyn Beeny is Marketing Director for Cornell University Press. Have it your way. Think different. Impossible is nothing. Follow him on Twitter @MartynBeeny

 

 

 

DOC MARTYN’S SAGE MARKETING: Find Your Beach