SAY WHAT YOU WANT! #SWYW

Pay What You Want is over. Done and dusted. But it was great. We were able to bring customers together with their wish-list books at a price they could afford and continue to spread knowledge far and wide at the same time. And this month, we are doing something different.

Say What You Want is the name we have chosen for our new marketing campaign. The goal: to get to know our customers better, understand their needs and preferences and prepare to better cater to them in the future; to help professors in their mission to motivate and support students; and last but not least, to make sure that our authors’ experience with Cornell University Press as their publisher is one they are delighted with.

How it works: we have designed three different surveys,

  1. Our survey for customers and the general reader
  2. Our survey for professors
  3. Our survey for Cornell University Press authors

How to participate: Click on the corresponding link above and submit your responses, follow @CornellPress on Twitter and Facebook, OR visit our website and subscribe to our mailing list! The questions are short and simple, with a majority in multiple-choice format that reflect how much we value everybody’s time.

What’s in it for you: as a thank you present, you’ll get a 50 percent off discount code that can be used in our website to purchase any of our books. And here’s the icing on the cake: every participant will also be entered in a raffle for a chance to win $250 in #CornellPress titles of their choice!

I can’t wait to dig into the results and find out about the latest trends in reading and our customers’ preferences when it comes to books. What formats do they prefer? Do they listen to audiobooks while they commute, or maybe while doing laundry? How important is a title? And when it comes to professors, what are their main concerns regarding course adoption? How can we provide suitable materials for their students? Are our authors content with the way we are doing things at Cornell University Press? How can we improve?

In the competitive, forever evolving world of publishing, it is our belief that we have to be willing to take the next step and be flexible enough so that we can adapt to new environments, our consumers’ lifestyles, striving to improve our offer in order to meet their expectations and desires. Granted, surveys may not be the most ground-breaking and innovative marketing tool, but they have proved to be reliable, efficient, and if implemented successfully, of great use.

 


About the author of this blog post: Adriana Ferreira is the Social Media Coordinator at Cornell University Press. She will take any survey as long as the reward is tempting enough and would love to take part in the #SWYW promotion!

SAY WHAT YOU WANT! #SWYW

Let the Printing Wars begin at #BKBF!

Anyone who has heard me speak about it or read anything I’ve written on the topic knows I’m a big proponent of the benefits of print-on-demand (POD) technology for university presses. Even so, when I received an email recently from a gentleman at HP I was quite surprised. He wanted to let me know he’d seen a video of me speaking about the advantages of POD and wondered if I would mind having a phone call with him to discuss in more depth.

What takes place at the Brooklyn Book Festival on Sunday is the result of that call. If you stop by our Cornell University Press booth # 624 you’ll be able to see it for yourself and take part in the one and only CUP Printing Challenge sponsored by HP!

During my call with the Man from HP (I feel as though it needs caps; it’s seems so James Bond somehow), we started discussing the legendary “Pepsi Challenge,” a marketing promotion that allowed the brand to grab a significant market share away from its main competitor Coke. If you ever took it I bet you’ll instantly know what I’m referring to. Back in the 80s (or maybe it was earlier), Pepsi devised a worldwide marketing campaign in which people would be asked to blind taste a glass of Pepsi and a glass of Coca Cola and pick their favorite. The taster didn’t know which glass was which. As a result of the experiment, Pepsi announced with great fanfare that more than 50 percent of the participants preferred their sweeter taste and moreover, discovered that Coke was launching a new formula, in an attempt to resemble theirs. Pepsi USA declared that the “Cola-Wars” were over and gave its employees the day off. It was a festive day for the company. Even now, the “Pepsi Challenge” remains one of the most memorable marketing campaigns in history, and a great example of how consumer perception, and smart marketing, can tilt the scale in any way.

So, going back to what concerns us, the Man from HP and I started musing about something similar for offset and POD printing in the publishing world. It was my contention that most people wouldn’t be able to tell the difference between the traditional and the newer methods of printing a book, and that like the “Pepsi Challenge,” perception was one of the factors inhibiting the university press world from making a more profound shift.

The Man from HP agreed that we should try it, and so we devised the Printing Challenge.

We’re unveiling what it’s all about this weekend, at the Brooklyn Book Festival. Do you think you’ll be able to tell the difference? Do you think one way is better than the other? And do you even care? If any of this sounds intriguing to you, come on by. You’ll get a sample of two books to look at and you’ll be asked a few questions. And just for taking the challenge, we’ll give you 50 percent off your next CUP book, together with some special @HP giveaways!

Quite frankly, I’m fascinated to see the results.

If you are not able to make it to #BKBF, follow @CornellPress on Twitter for live updates and the latest news from our #PrintingChallenge

More on the “Pepsi Challenge” and experience marketing, here:

 

About the author of this blog post: Martyn Beeny is Marketing and Sales Director of Cornell University Press. He prefers Coca Cola.

Let the Printing Wars begin at #BKBF!

The reality of book sales (is an asteroid hurtling through space)     

In February, Publishers Weekly released data indicating that print book sales dropped 4 percent in 2017. The early-warning doomsdayers are looking skywards and believing they see an asteroid making its way towards the book publishing world. Perhaps. Although I don’t believe so. What I do believe, though, is that we’ve entered a new paradigm for book sales, particularly for sales of scholarly books.

cesar-viteri-426877-unsplash
Photo by César Viteri on Unsplash

If we consider recent data, it quickly becomes apparent that what was once true is no longer. Sales of individual titles are just not the same as they were five or ten years ago. The reasons for the drop are myriad, of course, and have been discussed over and over. To list just a few, libraries no longer purchase as many books, new types of courses that use non-traditional materials emerged, there’s a perceived aversion to print books from both students and younger scholars (although I’m not truly buying that one), and, of course, there’s the internet. And so on. Regardless of the foundational reasons, the reality is that what we all thought to be our baseline for sales on any given type of scholarly book has changed.

My study of books published in the last twenty-four months shows a drop of between ten and twenty percent in expected first-year sales (XFS) over books published in the previous twenty-four months. It’s a relatively small sample size, but it’s still indicative in a way, and will cause us to evaluate how best to approach sales projections in the next couple of years. What this little bit of analysis doesn’t show, is the three-year projected sales (or beyond). I’ll look at trends there in a coming blog post, but my hope is that we can overcome the drop in XFS over the longer haul through focused marketing and new techniques and technologies.

This reality check isn’t all doom and gloom. Sure, we’d all love sales to be ticking upwards at the same rate as they fall, but that isn’t happening. But the end of the (book publishing) world isn’t yet here and I have cause for optimism. These new real numbers will, if anything, push us to find efficiencies across the Press, and to look for the very best of all projects that have the biggest upside and show an XFS of n+25% (or some other wonderfully optimistic number). We’ll be forced to innovate, finding new and creative (and inexpensive or collaborative) platforms to use to help us boost sales. To borrow an oft-used phrase of a few years ago, we’re going to have to “git ‘r done.”

Having reworked the marketing team over the past six months, hired three new people, and developed a nascent marketing strategic plan, we’re well positioned to face the threat of diminishing sales. Our invigorated team is constantly brainstorming and experimenting. We’ve even invited our colleagues to sit in on open marketing meetings to see how we’re attempting to meet our challenges. New technology, integrated marketing approaches, and an openness to ideas from outside are all ways in which we will address the drop in sales of print books. We refuse to stick our heads in the sand like marketing ostriches. And though it’s no use pretending sales are what they were five years ago, it’s also not an excuse for sitting back and waiting for the asteroid to come crashing from the sky.

 

Related article on the topic: “Three experts share publisher expectations for 2018”

Recommended watch:

 

About the author of this blog post: Martyn Beeny is the Marketing Director at Cornell University Press. He has the crazy idea that we’re here to sell books. You can follow him on Twitter @MartynBeeny

The reality of book sales (is an asteroid hurtling through space)     

History and Its Fragments

Gauguin_XRFmacro
macro-XRF technology in action

Nearly twenty years ago, in a bookbinding workshop, my instructor revealed two trade secrets that pushed my fascination with books into obsession: 1) in rare cases, personal notes–including love letters–have been found nestled under the endpapers of old books, and 2) if you expose the spines of books made during the rise of printing, you’re likely to find they’re lined with scraps from the bindery floor–fragments of pages from other books. Continue reading “History and Its Fragments”

History and Its Fragments

Doc Martyn’s Sage Marketing: Why Books Matter (to Me)

danny

When I was little, maybe six years old, I’m guessing, my mum read Roald Dahl’s Danny, the Champion of the World to me. It changed my life. It’s still my favorite book of all time, even now so many years later. I read it for myself a couple of years later and it’s just about the only book I return to every now and then to read again. This book led me down a path that eventually saw me become a book marketer. Between then and now, my love of books grew every year. Now, I’ve spent the past thirteen years publishing, marketing, and selling books, and in some small way, Danny, the Champion of the World is the reason. Continue reading “Doc Martyn’s Sage Marketing: Why Books Matter (to Me)”

Doc Martyn’s Sage Marketing: Why Books Matter (to Me)

Embracing the Subversive Nature of Open Access

6361629-Francis-Bacon-Quote-Knowledge-is-power

“Libraries are innately subversive institutions born of the radical notion that every single member of society deserves free, high quality access to knowledge and culture.”—Dr. Matt Finch

Libraries are indeed a radical idea. Rather than purchase a book, I can simply go to my public library and borrow it for no fee whatsoever. Free books for everyone! Apart from the single purchase of a book by the library, it is a collective slap in the face to free-market capitalism. Some conservative voices in the nineteenth century, in fact, strongly attacked libraries for being “socialist continuation schools” that created a culture of dependency for those who could not pay market value for the books they wanted. And some continue to argue this even now. Continue reading “Embracing the Subversive Nature of Open Access”

Embracing the Subversive Nature of Open Access

Doc Martyn’s Sage Marketing: Disrupting the Workflow

Creativity

Recently, we spent two and a half hours in a marketing meeting. Yes, that’s right, 150 minutes. We spent that time brainstorming, discussing, agreeing and disagreeing, planning, posing problems and finding solutions, and much more. We didn’t go into the meeting with a plan to spend that amount of time, it just organically occurred, and it was worth every minute. What we didn’t do in that time was our usual work. We disrupted our workflow, and the marketing team (and by extension the rest of the Press) is better as a result. Continue reading “Doc Martyn’s Sage Marketing: Disrupting the Workflow”

Doc Martyn’s Sage Marketing: Disrupting the Workflow

Welcome to the Craziness that is Publishing

As we celebrate another new year at the press, we’re excited to introduce our three newest team members: Carmen Torrado Gonzalez, Jennifer Savran Kelly, and Ellen Murphy. To kick off your 2018 reading list, we asked each of them to share the top book or books that influenced their desire to enter the publishing field. Continue reading “Welcome to the Craziness that is Publishing”

Welcome to the Craziness that is Publishing

Big Media!

How about a brief recap of the big media hits we enjoyed in 2017? Yes? Ok, then.

EU-Media-Futures-Forum-pic_0

Peter Conners’s Cornell ’77 hit all the right notes for maximum media exposure – perfect timing with the 40th anniversary, an eager audience of fans, and a serendipitous collaboration with Rhino. All of these factors, along with great teamwork at CUP, resulted in remarkable mainstream coverage in Rolling Stone, Spin, Time, Entertainment Weekly, The Associated Press, Los Angeles Review of Books, Relix, Vice/Noisey, All About Jazz, and, of course, High Times.

Our other major Cornell-related title this year, Forever Faithful, made the media rounds on a more local circuit, but hit all the media mainstays – the Cornell Alumni Magazine, the Cornell Chronicle, and the Ithaca Journal. Most notably was the month-long serialization of the book in the Ithaca Journal. A feature on the book was on the front page on September 29th, and excerpts were printed on the front page of the sports section on September 29th, October 6th, October 10th, October 13th, October 17th, October 20th, and October 24th. They even made a short video on the book which we’ve included on the book’s webpage.

Other highlights include New York Times articles on Marisa Scheinfeld’s The Borscht Belt and Goodier and Pastorello’s Women Will Vote as well as an op-ed from Fran Quigley; J. C. Sharman’s The Despot’s Guide to Wealth Management being reviewed in The Economist and The Financial Times; Mark de Rond’s excerpt in The Times (UK) magazine; Brandon Keim’s appearance on NPR’s Science Friday; Quartz’s feature on Fran Quigley’s Prescription for the People; Alex Posecznick and Charles Dorn in Inside Higher Ed; profiles on Felia Allum and Mark de Rond in Times Higher Education; and Gordon Lafer’s The One Percent Solution being reviewed in The New York Review of Books.

Big Media!