The August 25 issue of the Australian Financial Review featured two articles about the airline industry, drawing upon the expertise of Greg J. Bamber, coauthor with Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht of Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees

Take it or leave it . . . the new way to fly

Successful transformation of an airline